Talk to MediOSCAR Pro

AI RECEPTIONIST FOR OSCAR PRO

Your OSCAR Pro clinic.
Every call has a next step.

An AI medical receptionist for family and specialty practices using OSCAR Pro. Connect patient conversations with your physician schedules, appointment types and clinic-approved follow-up.

See MEDI with OSCAR ProExplore the workflows ↓
MEDI + OSCAR Pro

PATIENT CALLING

“Can I book an appointment with my family doctor?”

Direct integrationFamily practicePrimary careSpecialist offices
De-identified OSCAR Pro scheduling interface with example data
Booking rules matched
MEDIBOOKED

Appointment placed.

Directly in your OSCAR Pro schedule.

Visit
Physician follow-up
Time
9:30 AM · 15 min
Patient
Example patient
Provider B · Clinic rules checked

OSCAR Pro booking demonstration

Scroll sideways to inspect the schedule on smaller screens.

De-identified OSCAR Pro scheduling interface with example data
Booking rules matched
MEDIBOOKED

Appointment placed.

Directly in your OSCAR Pro schedule.

Visit
Physician follow-up
Time
9:30 AM · 15 min
Patient
Example patient
Provider B · Clinic rules checked

INCOMING CALLS & APPOINTMENTS

Know the visit.
Respect the physician’s schedule.

The appointment type, reason and duration shape the booking. MEDI follows your approved workflow for routine visits, follow-ups and referral appointments in OSCAR Pro.

  • Match the provider, appointment type, reason and duration.
  • Follow your clinic’s rules for same-day access and future appointments.
  • Escalate booking alerts, restricted requests and exceptions according to your policy.

Give patients a useful response without making every routine request another callback for your MOA.

Explore incoming calls

PATIENT OUTREACH

Keep approved follow-ups
from becoming another backlog.

Work through patient lists your doctors and staff approve. MEDI calls or texts about referral appointments, overdue follow-ups and preparation for an upcoming visit.

  • Doctor-approved follow-up list
  • Reviewed referral appointment
  • Visit reminder

A clear calling purpose, a permitted next step and a handoff when staff need to decide.

Explore patient outreach
Patient outreach
Doctor-approved follow-up listPatient reached
Reviewed referral appointmentBooking request progressed
Visit reminderPatient response recorded
Voicemail → SMS

NEW VOICEMAIL

“I missed the clinic’s call about my appointment.”

SMART VOICEMAIL & PATIENT SMS

A missed call.
A useful next conversation.

Organize voicemail into a useful request and clarify administrative details by SMS. Your team sets what can be answered, what can be booked and what should become a staff task.

  • Capture the request and the details your team needs.
  • Use clinic-approved answers and administrative instructions.
  • Keep clinical questions and exceptions with the right staff.

Keep patients informed and give your reception team clearer next steps.

Explore voicemail & SMS

CONFIGURED AROUND YOUR PRACTICE

The details matter.
Make them part of the workflow.

Your OSCAR Pro setup is specific to your clinic. We review the connection, booking policies and handoff instructions together, then test the supported actions with your team.

01

The rules your team uses

Start with real appointment types, provider preferences and administrative instructions.

02

The actions your setup supports

Confirm availability, permitted changes and how the result reaches your staff.

03

A clear place for exceptions

Define when a request needs staff review and what context should go with it.

Explore clinic playbooks
YOUR CLINIC PLAYBOOKOSCAR Pro workflow

Provider schedules

Map your appointment types, locations, durations and booking windows.

Clinic instructions

Define how new-patient requests, booking alerts and appointment restrictions should be handled.

Tasks & follow-through

Review available record and handoff actions. Staff-assigned task automation is scoped separately where supported.

Your rules. Your staff handoffs.

START WITH YOUR PRIORITY

One useful workflow.
Room to grow.

  1. 01

    Bring a familiar scenario

    A routine booking, a follow-up request or a missed call your team handles often.

  2. 02

    Review your OSCAR Pro setup

    Confirm access, available actions, booking policies and staff handoffs.

  3. 03

    Test the whole next step

    Check the patient conversation, the supported action and the information your team receives.

Plan your OSCAR Pro demoWhat to test in a demo

MEDI + OSCAR PRO

Your questions,
answered.

Does MEDI work with every OSCAR-based system in the same way?

The page describes OSCAR Pro. Available access and actions can differ across OSCAR providers and clinic configurations. We confirm your exact system, booking rules and supported workflow before launch.

How do we configure MEDI for our OSCAR Pro booking rules?

We map your appointment types, providers, durations, locations and staff instructions, then review access and supported actions for your connection. Test a routine request, a change and an exception with your team before launch.

Can we begin with one workflow?

Yes. Start with overflow calls, missed-call follow-up or one clinic-approved outreach list. Agree the scope and handoffs, then review the results with your team.

Does MEDI make clinical decisions?

Clinical advice, urgency decisions and treatment plans remain with your care team. MEDI follows the administrative instructions and escalation rules your clinic approves.