Talk to MediLibreMD

AI RECEPTIONIST FOR LIBREMD

Your LibreMD practice.
A more connected clinic day.

Support the calls around routine visits, same-day access and follow-ups. MEDI connects patient communication with your LibreMD front-office workflow and the way your physicians work.

See MEDI with LibreMDExplore the workflows ↓
MEDI + LibreMD

PATIENT CALLING

“Is there a time for a follow-up this week?”

Direct integrationPhysician practicesFamily medicineManitoba clinics
Illustrative LibreMD scheduling workflow with example appointment data

INCOMING CALLS & APPOINTMENTS

Your provider’s preferences.
A clearer path to a visit.

Online booking, walk-in enquiries and phone requests all reach the same front desk. MEDI helps callers navigate the appointment options your clinic has approved.

  • Distinguish routine follow-ups, referral appointments and same-day enquiries.
  • Apply provider-specific booking preferences and clinic hours.
  • Route requests that need a receptionist or physician decision to the right team.

Give staff organized appointment context instead of another voicemail to interpret.

Explore incoming calls

PATIENT OUTREACH

Keep follow-up
within reach.

Use approved patient lists to contact people about their next visit. MEDI can explain the administrative next step and help progress the booking conversation.

  • Follow-up list prepared
  • Referral ready for booking
  • Upcoming visit

Keep clinical decisions with your team while routine outreach becomes easier to manage.

Explore patient outreach
Patient outreach
Follow-up list preparedPatient contacted
Referral ready for bookingAppointment request captured
Upcoming visitReminder conversation completed
Voicemail → SMS

NEW VOICEMAIL

“Can someone help me arrange my follow-up?”

SMART VOICEMAIL & PATIENT SMS

A missed call.
A useful next conversation.

Continue a missed-call conversation by SMS with the clinic hours, appointment details and next steps you approve. Requests outside that scope go back to your staff.

  • Capture the request and the details your team needs.
  • Use clinic-approved answers and administrative instructions.
  • Keep clinical questions and exceptions with the right staff.

Keep patients informed and give your reception team clearer next steps.

Explore voicemail & SMS

CONFIGURED AROUND YOUR PRACTICE

The details matter.
Make them part of the workflow.

Your LibreMD setup is specific to your clinic. We review the connection, booking policies and handoff instructions together, then test the supported actions with your team.

01

The rules your team uses

Start with real appointment types, provider preferences and administrative instructions.

02

The actions your setup supports

Confirm availability, permitted changes and how the result reaches your staff.

03

A clear place for exceptions

Define when a request needs staff review and what context should go with it.

Explore clinic playbooks
YOUR CLINIC PLAYBOOKLibreMD workflow

Provider preferences

Review which clinicians accept which appointment requests and how each visit should be scheduled.

Patient communication

Align phone and SMS instructions with your booking and reminder policies.

Supported connection

Confirm LibreMD permissions, available actions and the record of work your staff should receive.

Your rules. Your staff handoffs.

START WITH YOUR PRIORITY

One useful workflow.
Room to grow.

  1. 01

    Bring a familiar scenario

    A routine booking, a follow-up request or a missed call your team handles often.

  2. 02

    Review your LibreMD setup

    Confirm access, available actions, booking policies and staff handoffs.

  3. 03

    Test the whole next step

    Check the patient conversation, the supported action and the information your team receives.

Plan your LibreMD demoWhat to test in a demo

MEDI + LIBREMD

Your questions,
answered.

Can we start with calls and follow-up around our LibreMD workflow?

Yes. Start with the administrative workflow that creates the most callback work. We review supported booking and record actions for your connection, including which requests should remain with staff.

How do we configure MEDI for our LibreMD booking rules?

We map your appointment types, providers, durations, locations and staff instructions, then review access and supported actions for your connection. Test a routine request, a change and an exception with your team before launch.

Can we begin with one workflow?

Yes. Start with overflow calls, missed-call follow-up or one clinic-approved outreach list. Agree the scope and handoffs, then review the results with your team.

Does MEDI make clinical decisions?

Clinical advice, urgency decisions and treatment plans remain with your care team. MEDI follows the administrative instructions and escalation rules your clinic approves.