“It now handles over 50% of our call volume, reduced patient wait times, and helped cut call drop-offs significantly.”

“It now handles over 50% of our call volume, reduced patient wait times, and helped cut call drop-offs significantly.”

“It now handles over 50% of our call volume, reduced patient wait times, and helped cut call drop-offs significantly.”

Dr. Neil Ingber

Dr. Neil Ingber

Owner & Practitioner, Large Multidisciplinary Medical Centre in Scarborough

Owner & Practitioner, Large Multidisciplinary Medical Centre in Scarborough

See how TalkToMedi compares with Strello Health, Prosper AI, Heidi, a human receptionist, and other healthcare AI platforms across the capabilities that matter most to clinic operations.

Canada-born medical AI, built for growing healthcare teams across North America.

TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations
TalkToMedi partners including University of Toronto, Creative Destruction Lab, and Canadian healthcare organizations

Every missed call becomes a next step

When the line is busy or the clinic is closed, MEDI Capture answers, understands why the patient called, and turns the message into a structured summary with a callback priority — so your team returns the right calls first, not just the newest ones.

MEDI Capture turns missed calls into a prioritized voicemail summary list
A calendar slot booked by MEDI and written back to the EMR

Booked in your EMR, not written on a sticky note

MEDI checks live availability and books, reschedules or cancels directly in the systems your clinic already runs — following your provider, visit-type and location rules — then writes every action back to the patient record.

It knows when a person should take over

MEDI never diagnoses. It verifies who is calling, screens for urgency and red flags, and transfers complex or sensitive calls to your staff with the full context — so patients never have to explain themselves twice.

MEDI hands a verified, urgent call to the front desk with full context

Compare the work, not just the voice

How TalkToMedi compares with Strello Health, Prosper AI, Heidi and a human receptionist on the capabilities that matter most to clinic operations.

Native = built in  ·  Supported = works with setup  ·  Manual = people-powered  ·  Not documented = no public evidence — tap any dotted status for its evidence

TalkToMediAI medical receptionist
Strello HealthAI front-desk platform
Prosper AIPatient access + RCM
HeidiAI scribe + comms
Human receptionistIn-house or outsourced front-desk staff
24/7 answering & simultaneous calls
Native
Smart voicemail & missed-call capture
Not documented
Not documented
Appointment management in your EMR / PMS
Advanced scheduling logic
Supported
Not documented
Reminders, recalls & backfill
Supported
Omnichannel & multilingual
Specialty intake & workflows
Verification & urgency routing
Not documented
Human handoff with context
Supported
Summaries, transcripts & QA
Not documented
Not documented
Canadian privacy & data residency
Empathy & complex judgment
Manual
Last verified July 2026

Comparisons are based on publicly available vendor information and approved TalkToMedi documentation as of July 2026. Product capabilities may change. Contact each vendor to verify current availability.

Care starts with every call.
Let MEDI take it from there.

Care starts with every call.
Let MEDI take it from there.