Book by service, not just an empty slot
Match the patient’s request to the discipline, practitioner and appointment duration your clinic allows. Keep initial assessments and follow-up treatments separate.
Specialties/Allied health
AI PATIENT COMMUNICATION · ALLIED HEALTH
The right practitioner.
The next visit, taken care of.
Multidisciplinary practices juggle service types, practitioner availability and returning patients. MEDI helps match the request to the right appointment and keeps the next step moving between visits.
Discuss your clinic
THE DETAILS YOUR FRONT DESK KNOWS
Made for
allied health.
Capture benefits questions clearly
Collect the coverage or insurer question and send it to your billing team. Staff confirm eligibility and reimbursement; MEDI helps organize the request.
Keep planned visits on track
Follow up with patients on approved recall lists, offer rebooking after a cancellation and send reminders. Where supported, use the service information in your connected practice system.
A WORKFLOW IN PRACTICE
A request comes in.
The next step gets done.
Configured around your clinic’s instructions and supported integration. Staff remain responsible for clinical review and exceptions.
MEDI · Clinic playbook- 01Patient asks to rebook
- 02Discipline and service selected
- 03Practitioner availability checked
- 04Next appointment confirmed
MORE CAPACITY. LESS CALLBACK WORK.
Make the value
visible to your team.
Fill gaps in practitioners’ schedules. Save reception’s matching and reminder work.
What to track with your clinic
- Return visits booked
- Cancelled slots recovered
- Reception rebooking time
Review your own baseline and results. Recovered appointments and time savings vary by workflow.
ONE CONNECTED FRONT DESK
Calls, outreach
and patient messages.
FOR YOUR CLINIC
A few practical
questions.
Does this work with Juvonno service-based scheduling?
MEDI’s Juvonno integration supports clinic-configured scheduling workflows. Review your services, practitioner rules and visit durations with our team to confirm the scope for your clinic.
Where should our team start?
Start with the appointment or referral pathway that creates the most callback work for your team. Bring the related visit types, staff instructions and system details to a demo so we can confirm the setup and review plan.
Will we need to change our EMR?
MEDI works with supported EMR integrations and Agent connectors. The available booking, task and documentation workflows depend on your system and configuration. Review your system on our integrations page.