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AI RECEPTIONIST FOR JUVONNO

Your Juvonno clinic.
Every next step, connected.

Answer patient calls, book the right visit and keep follow-up moving through Juvonno’s API.

See MEDI with JuvonnoExplore the workflows ↓
MEDI + Juvonno

PATIENT CALLING

“Could I book a physio follow-up?”

Listed in Juvonno’s integrations directory Connected through Juvonno’s APIBuilt around active clinic workflows
Juvonno’s scheduling interface with practitioner appointments and appointment actions
Juvonno product image · View Juvonno scheduling

INCOMING CALLS & APPOINTMENTS

A booking that fits
your clinic’s rules.

A physio assessment is different from a follow-up. MEDI works with your service types, appointment lengths, practitioners and locations before confirming the next visit.

  • Match the service and appointment duration.
  • Check connected availability for the right practitioner and branch.
  • Book, reschedule or cancel within your approved rules.

Capture appointment requests while your team stays focused on the patients in front of them.

Explore incoming calls

PATIENT OUTREACH

Bring patients back.
Keep care moving.

Turn overdue follow-ups, cancellations and recall lists into focused outreach. MEDI calls or texts patients, helps arrange the next visit and routes exceptions to your team.

  • Reactivate patients who have fallen out of care.
  • Rebook follow-ups and recover available appointment time.
  • Send clinic-approved reminders and preparation information.

Create more opportunities for booked visits with fewer manual calls for your front desk.

Explore patient outreach
Patient outreach
Overdue physio follow-upFollow-up booked
Cancelled massage visitAppointment rebooked
Chiropractic recallReply sent to your team

Example outreach campaign

Voicemail → SMS

NEW VOICEMAIL

“Is my appointment still on Thursday?”

SMART VOICEMAIL & PATIENT SMS

A missed call.
A conversation continued.

Start with the calls your team can’t reach. MEDI organises voicemail requests and continues the conversation by SMS, with clear handoffs when a person is needed.

  • Turn voicemail into a structured patient request.
  • Clarify details and confirm the next step by SMS.
  • Share approved instructions and keep your team informed.

A focused starting point that fits alongside your existing reception team.

Explore voicemail & SMS

DEVELOPED WITH CLINIC EXPERIENCE

Depth comes from
the day-to-day details.

Our team works with Juvonno clinics and collaborates with Juvonno on API issues found in day-to-day use. That hands-on experience shapes how MEDI handles booking rules, record details and exceptions.

01

Your actual setup

Services, appointment lengths, practitioners and branches mapped before launch.

02

The full workflow

A patient request, a permitted action and a clear result for your team.

03

Ongoing collaboration

Issues reproduced with context and shared with Juvonno to improve reliability.

Read about the Juvonno integration
Juvonno’s patient portal and mobile appointment selection interface
Juvonno’s native patient portal · Product image from Juvonno

START WITH YOUR PRIORITY

One useful workflow.
Room to grow.

  1. 01

    Bring your workflow

    Overflow calls, appointment changes, patient recalls or missed-call follow-up.

  2. 02

    Connect your Juvonno setup

    Confirm access, supported actions and your clinic’s booking and handoff rules.

  3. 03

    Test it with your team

    Walk through your scenarios before starting the agreed workflow.

Plan your Juvonno demoWhat to test in a demo

MEDI + JUVONNO

Your questions, answered.

Is MEDI integrated with Juvonno?

Yes. MEDI connects through Juvonno’s API and is listed in Juvonno’s integrations directory. We confirm supported workflows and permissions for each clinic before launch.

What appointment details does MEDI work with?

Your clinic’s services, durations, practitioners, branches, available times and permitted booking actions guide the conversation. Requests outside the agreed rules go to your team.

Can MEDI support outreach as well as incoming calls?

Yes. MEDI supports clinic-approved recalls, reactivation, follow-ups and reminders by voice and SMS. The patient list, scheduling actions and record updates are scoped to your Juvonno setup.

Do we have to automate all patient calls?

No. Start with overflow, after-hours calls, voicemail or one outreach workflow. Your reception team can keep handling the conversations you want them to.

Does MEDI make clinical decisions?

Clinical questions and medication advice stay with your care team. MEDI follows approved administrative workflows and preparation information, with staff escalation for exceptions.