Specialties/Cardiology

AI PATIENT COMMUNICATION · CARDIOLOGY

From referral
to cardiac care.

Consultations, echocardiograms and Holter appointments are different booking pathways. MEDI follows staff-reviewed referral tasks and clinic-specific scheduling rules to help patients reach their next appointment.

Discuss your clinic
Illustrative cardiology clinic setting
Patient access, made simpler“My doctor sent a referral for a Holter monitor.”

THE DETAILS YOUR FRONT DESK KNOWS

Made for
cardiology.

01

Follow through on reviewed referrals

Once your staff review the referral and assign an outreach task, MEDI contacts the patient with the approved booking instructions. Incomplete or unclear requests return to the referral team.

02

Keep consultations and tests distinct

Follow the appointment type and practitioner or testing schedule selected by your clinic. Echo, Holter and consultation requests should not compete for an undifferentiated appointment slot.

03

Confirm the practical next steps

Share arrival details and the clinic’s test-specific instructions. For monitoring appointments, communicate the return arrangements your clinic provides and route clinical or results questions to staff.

A WORKFLOW IN PRACTICE

A request comes in.
The next step gets done.

Configured around your clinic’s instructions and supported integration. Staff remain responsible for clinical review and exceptions.

MEDI · Clinic playbook
  1. 01Reviewed referral assigned to MEDI
  2. 02Patient reached for Holter booking
  3. 03Appointment details confirmed
  4. 04Return instructions shared

MORE CAPACITY. LESS CALLBACK WORK.

Make the value
visible to your team.

Fill available consult and testing slots. Reduce referral-chasing calls.

What to track with your clinic

  • Pending referrals booked
  • Test appointments confirmed
  • Referral-team callbacks

Review your own baseline and results. Recovered appointments and time savings vary by workflow.

ONE CONNECTED FRONT DESK

Calls, outreach
and patient messages.

FOR YOUR CLINIC

A few practical
questions.

Does MEDI decide which cardiac test a patient needs?

No. The referring clinician and clinic team determine testing and urgency. MEDI works from reviewed requests and the appointment pathways your team authorizes.

Where should our team start?

Start with the appointment or referral pathway that creates the most callback work for your team. Bring the related visit types, staff instructions and system details to a demo so we can confirm the setup and review plan.

Will we need to change our EMR?

MEDI works with supported EMR integrations and Agent connectors. The available booking, task and documentation workflows depend on your system and configuration. Review your system on our integrations page.