Follow through on reviewed referrals
Once your staff review the referral and assign an outreach task, MEDI contacts the patient with the approved booking instructions. Incomplete or unclear requests return to the referral team.
AI PATIENT COMMUNICATION · CARDIOLOGY
Consultations, echocardiograms and Holter appointments are different booking pathways. MEDI follows staff-reviewed referral tasks and clinic-specific scheduling rules to help patients reach their next appointment.
Discuss your clinic
THE DETAILS YOUR FRONT DESK KNOWS
Once your staff review the referral and assign an outreach task, MEDI contacts the patient with the approved booking instructions. Incomplete or unclear requests return to the referral team.
Follow the appointment type and practitioner or testing schedule selected by your clinic. Echo, Holter and consultation requests should not compete for an undifferentiated appointment slot.
Share arrival details and the clinic’s test-specific instructions. For monitoring appointments, communicate the return arrangements your clinic provides and route clinical or results questions to staff.
A WORKFLOW IN PRACTICE
Configured around your clinic’s instructions and supported integration. Staff remain responsible for clinical review and exceptions.
MORE CAPACITY. LESS CALLBACK WORK.
Fill available consult and testing slots. Reduce referral-chasing calls.
Review your own baseline and results. Recovered appointments and time savings vary by workflow.
ONE CONNECTED FRONT DESK
FOR YOUR CLINIC
No. The referring clinician and clinic team determine testing and urgency. MEDI works from reviewed requests and the appointment pathways your team authorizes.
Start with the appointment or referral pathway that creates the most callback work for your team. Bring the related visit types, staff instructions and system details to a demo so we can confirm the setup and review plan.
MEDI works with supported EMR integrations and Agent connectors. The available booking, task and documentation workflows depend on your system and configuration. Review your system on our integrations page.