Give referral enquiries a clear destination
Capture the referring provider, requested service and patient contact details. Check available referral information within the configured workflow, or route a structured enquiry to the team.
Specialties/Neurology
AI PATIENT COMMUNICATION · NEUROLOGY
A clearer path
from referral to follow-up.
Neurology reception teams coordinate consultations, investigations and ongoing follow-ups. MEDI organizes the administrative next step so patients and referring offices spend less time chasing the same request.
Discuss your clinic
THE DETAILS YOUR FRONT DESK KNOWS
Made for
neurology.
Respect different investigation pathways
Consultation, EMG and EEG appointments can require different staff review and scheduling rules. MEDI follows the approved pathway and flags missing instructions instead of choosing an investigation.
Keep follow-ups from going quiet
Contact patients from reviewed recall tasks, confirm appointment details and send your clinic’s preparation information. Clinical changes and interpretation of results stay with the care team.
A WORKFLOW IN PRACTICE
A request comes in.
The next step gets done.
Configured around your clinic’s instructions and supported integration. Staff remain responsible for clinical review and exceptions.
MEDI · Clinic playbook- 01Patient asks about a referral
- 02Referral status captured
- 03Consultation task sent to booking team
- 04Patient receives the next step
MORE CAPACITY. LESS CALLBACK WORK.
Make the value
visible to your team.
Move stalled referrals into appointments. Reduce the voicemail backlog.
What to track with your clinic
- Referral status callbacks
- Follow-up appointments booked
- Complete booking requests
Review your own baseline and results. Recovered appointments and time savings vary by workflow.
ONE CONNECTED FRONT DESK
Calls, outreach
and patient messages.
FOR YOUR CLINIC
A few practical
questions.
Can MEDI route consultation, EMG and EEG requests separately?
Yes, where those workflows are configured and supported by your integration. Your staff define the routing and review requirements for each service.
Where should our team start?
Start with the appointment or referral pathway that creates the most callback work for your team. Bring the related visit types, staff instructions and system details to a demo so we can confirm the setup and review plan.
Will we need to change our EMR?
MEDI works with supported EMR integrations and Agent connectors. The available booking, task and documentation workflows depend on your system and configuration. Review your system on our integrations page.