Move reviewed referrals into booked procedures
Contact patients assigned for colonoscopy or gastroscopy booking. Apply the procedure type, location and scheduling instructions your staff have approved.
Specialties/Endoscopy
AI PATIENT COMMUNICATION · ENDOSCOPY
Booked. Prepared.
Ready for the procedure.
Referral outreach is only the beginning. Endoscopy teams also need patients to understand preparation, confirm attendance and arrange their arrival. MEDI helps connect those steps using your clinic’s instructions.
Discuss your clinic
THE DETAILS YOUR FRONT DESK KNOWS
Made for
endoscopy.
Make preparation easy to revisit
Send the clinic’s bowel-preparation or procedure instructions by SMS link. Help patients locate the right document, and send medication or preparation concerns to the clinical team.
Confirm more than the appointment time
Ask the clinic-approved confirmation questions, including attendance and escort arrangements where required. Escalate preparation problems early so staff can decide whether a procedure needs to be rescheduled.
A WORKFLOW IN PRACTICE
A request comes in.
The next step gets done.
Configured around your clinic’s instructions and supported integration. Staff remain responsible for clinical review and exceptions.
MEDI · Clinic playbook- 01Reviewed procedure referral assigned
- 02Patient books a colonoscopy
- 03Clinic preparation link delivered
- 04Attendance and escort confirmed
MORE CAPACITY. LESS CALLBACK WORK.
Make the value
visible to your team.
Protect procedure slots from cancellations. Reduce manual prep and reminder calls.
What to track with your clinic
- Procedure appointments booked
- Attendance confirmations
- Preparation concerns flagged
Review your own baseline and results. Recovered appointments and time savings vary by workflow.
ONE CONNECTED FRONT DESK
Calls, outreach
and patient messages.
FOR YOUR CLINIC
A few practical
questions.
Can MEDI create bowel-prep or medication advice?
No. MEDI shares clinic-approved preparation materials and captures patient questions. Your team determines the appropriate preparation and any medication instructions.
Where should our team start?
Start with the appointment or referral pathway that creates the most callback work for your team. Bring the related visit types, staff instructions and system details to a demo so we can confirm the setup and review plan.
Will we need to change our EMR?
MEDI works with supported EMR integrations and Agent connectors. The available booking, task and documentation workflows depend on your system and configuration. Review your system on our integrations page.