Specialties/Diagnostic imaging

AI PATIENT COMMUNICATION · DIAGNOSTIC IMAGING

Keep the requisition
and the appointment in step.

An imaging request needs more than an available time. MEDI helps collect the requisition details, location preference and booking information your team needs, then follows the pathway your imaging staff approve.

Discuss your clinic
Illustrative diagnostic imaging clinic setting
Patient access, made simpler“I have a requisition. Can I book at your west location?”

THE DETAILS YOUR FRONT DESK KNOWS

Made for
diagnostic imaging.

01

Organize the request by modality

Capture the requested modality, body area and requisition status. Your imaging team reviews clinical details and protocol requirements; MEDI organizes the administrative request.

02

Match the approved booking pathway

Use the correct location and appointment type after the relevant review. Route incomplete requisitions to the designated team with clear notes about what is missing.

03

Prepare patients for the right visit

Send the approved instructions for the booked appointment and confirm attendance. Clinical screening questions or uncertainty about preparation go to imaging staff.

A WORKFLOW IN PRACTICE

A request comes in.
The next step gets done.

Configured around your clinic’s instructions and supported integration. Staff remain responsible for clinical review and exceptions.

MEDI · Clinic playbook
  1. 01Patient requests an ultrasound
  2. 02Requisition and body area captured
  3. 03Approved location and visit matched
  4. 04Preparation details delivered

MORE CAPACITY. LESS CALLBACK WORK.

Make the value
visible to your team.

Fill available imaging appointments. Reduce requisition callbacks.

What to track with your clinic

  • Complete requisition enquiries
  • Appointments confirmed
  • Preparation callbacks reduced

Review your own baseline and results. Recovered appointments and time savings vary by workflow.

ONE CONNECTED FRONT DESK

Calls, outreach
and patient messages.

FOR YOUR CLINIC

A few practical
questions.

Does MEDI approve imaging requisitions or protocols?

No. Imaging staff retain requisition review, clinical screening and protocol decisions. MEDI supports the administrative collection, booking and communication steps you authorize.

Where should our team start?

Start with the appointment or referral pathway that creates the most callback work for your team. Bring the related visit types, staff instructions and system details to a demo so we can confirm the setup and review plan.

Will we need to change our EMR?

MEDI works with supported EMR integrations and Agent connectors. The available booking, task and documentation workflows depend on your system and configuration. Review your system on our integrations page.