TUE · JUL 14
98% FULL
Reach more patients,
Reach more patients, Relieve your team
Reach more patients,
Relieve your team
Relieve your team
MEDI handles patient calls, text messages, voicemail, booking, intake, reminders, and follow-up through integrated medical workflows - trusted by clinics covering 1.5M+ patients.
MEDI handles patient calls, texts, booking, and follow-up.
MEDI handles patient calls, text messages, voicemail, booking, intake, reminders, and follow-up through integrated medical workflows - trusted by clinics covering 1.5M+ patients.
A quick call, appointment booked
Patient: I’d like to book a follow-up with my family doctor.
A quick call, appointment booked
Patient: I'd like to book a follow-up with my family doctor.
MEDI: Certainly. I see you’re registered; earliest opening is Tuesday at 2:00 PM.
May I ask a few brief questions for triage?
MEDI: Certainly. I see you're registered; earliest opening is Tuesday at 2:00 PM.
May I ask a few brief questions for triage?
Canada-born medical AI, built for growing healthcare teams across North America.
Canada-born medical AI, built for growing healthcare teams across North America.
Hear your virtual front desk in action
Place a real demo call and experience how MEDI handles 50+ specialized clinic scenarios.
Hear your virtual front desk in action
Place a real demo call and experience how MEDI handles 50+ specialized clinic scenarios.
Canadian-made, Canadian-hosted.
Built and run in Canada, on Canadian servers, for Canadian clinics.
- Canadian-made
- Based in Canada
- Servers in Canada
- Built for Canadian clinics
Canadian-made, Canadian-hosted.
Built and run in Canada, on Canadian servers, for Canadian clinics.
- Canadian-made
- Based in Canada
- Servers in Canada
- Built for Canadian clinics
Canadian-made, Canadian-hosted.
Built and run in Canada, on Canadian servers, for Canadian clinics.
- Canadian-made
- Based in Canada
- Servers in Canada
- Built for Canadian clinics
MEDI supports your medical practice
Saving hours, reducing costs, and capturing missed appointments
MEDI supports your medical practice
Saving hours, reducing costs, and capturing missed appointments
50%+ Cost Reduction
Automates booking and follow-ups so your team can focus on patient care.
50%+ Cost Reduction
Automates booking and follow-ups so your team can focus on patient care.
6× ROI, More Revenue
Handles thousands of calls for a fraction of the cost.
10% Automation
90% Cost
BEFORE
AFTER
6× ROI, More Revenue
Handles thousands of calls for a fraction of the cost.
10% Automation
90% Cost
BEFORE
AFTER
More Bookings, Fewer No-Shows
MEDI automates reminders and smartly fits appointments into open time slots.
More Bookings, Fewer No-Shows
MEDI automates reminders and smartly fits appointments into open time slots.
More Bookings, Fewer No-Shows
MEDI automates reminders and smartly fits appointments into open time slots.
From first visit to final follow-up
Main appointment: Missed Call converted. 5m ago. JAN 29, 11AM. Aaron Benson. Lab Result Review.
Follow-up appointment: JAN 17. Follow-up Meeting. 4PM – 5PM. Rescheduled.
Walk-in appointment: JAN 22. Walk-in Appointment. . .
Main appointment: Missed Call converted. 5m ago. JAN 29, 11AM. Aaron Benson. Lab Result Review.
Follow-up appointment: JAN 17. Follow-up Meeting. 4PM – 5PM. Rescheduled.
Walk-in appointment: JAN 22. Walk-in Appointment. . .
Virtual Front Desk
Turn missed calls into booked appointments. Handle every patient call instantly without adding front-desk workload.
Main appointment: Missed Call converted. 5m ago. JAN 29, 11AM. Aaron Benson. Lab Result Review.
Follow-up appointment: JAN 17. Follow-up Meeting. 4PM – 5PM. Rescheduled.
Walk-in appointment: JAN 22. Walk-in Appointment. . .
Virtual Front Desk
Turn missed calls into booked appointments with no added front-desk workload.
WED · JUL 15
Dr. Rivera · 3 rooms
100% FULL
9 AM101112 PM1 PM2 PM
Booked by MEDIFollow-up with Jane M.
THU · JUL 16
Dr. Patel · 2 rooms
96% FULL
9 AM101112 PM1 PM2 PM
AI Appointment Scheduling
MEDI checks real-time availability and clinic rules, then books, reschedules, cancels, or confirms appointments directly in your connected EMR, EHR, or practice management system.
TUE · JUL 14
Dr. Chen · 3 rooms
98% FULL
9 AM101112 PM1 PM2 PM
WED · JUL 15
Dr. Rivera · 3 rooms
100% FULL
9 AM101112 PM1 PM2 PM
Booked by MEDIFollow-up with Jane M.
THU · JUL 16
Dr. Patel · 2 rooms
96% FULL
9 AM101112 PM1 PM2 PM
AI Appointment Scheduling
Books, reschedules, and confirms appointments right in your connected EMR.
Automated Patient Outreach
Trigger natural calls and texts for appointment reminders, patient recalls, referral follow-up, intake, reactivation, and post-visit follow-up. Then capture the result automatically.
Automated Patient Outreach
Natural calls and texts for reminders, recalls, and follow-up — captured automatically.
Primary Care
Orthopedics
Dermatology
Ophthalmology
Women’s Health
Cardiology
Gastroenterology
New vision concern → urgency questions → correct appointment type → staff handoff when required
Sent to staff
Specialty Workflow Automation
MEDI applies clinic-approved logic for appointment types, specialty intake, follow-up, escalation, and human handoff across 50+ prebuilt medical workflows.
Primary Care
Orthopedics
Dermatology
Ophthalmology
Women’s Health
Cardiology
Gastroenterology
New vision concern → urgency questions → correct appointment type → staff handoff when required
Sent to staff
Specialty Workflow Automation
Clinic-approved logic across 50+ prebuilt medical workflows.
Clinic Intake & Visit Preparation
MEDI collects structured patient history and appointment-specific intake before the visit, then delivers a clear summary and flags responses that need clinical review.
Clinic Intake & Visit Preparation
Collects patient intake before the visit and flags what needs clinical review.
Meet the clinics we empower
Meet the clinics we empower
How a Scarborough medical centre cut call drop-offs
After five months with TalkToMedi, Dr. Neil Ingber’s clinic saw MEDI handle over 50% of call volume, reduce wait times, and cut call drop-offs significantly.
Customer story
50%+
of call volume handled
6×
ROI from handling thousands of calls
24/7
coverage for patient calls
1 / 3
Story 1 of 3: How a Scarborough medical centre cut call drop-offsHow a Scarborough medical centre cut call drop-offs
After five months with TalkToMedi, Dr. Neil Ingber’s clinic saw MEDI handle over 50% of call volume, reduce wait times, and cut call drop-offs significantly.
Customer story
50%+
of call volume handled
6×
ROI from handling thousands of calls
24/7
coverage for patient calls
1 / 3
Story 1 of 3: How a Scarborough medical centre cut call drop-offsHow a Scarborough medical centre cut call drop-offs
After five months with TalkToMedi, Dr. Neil Ingber’s clinic saw MEDI handle over 50% of call volume, reduce wait times, and cut call drop-offs significantly.
Customer story
50%+
of call volume handled
6×
ROI from handling thousands of calls
24/7
coverage for patient calls
1 / 3
Story 1 of 3: How a Scarborough medical centre cut call drop-offsFits your existing EMRs
Built for clinics using leading EMR, EHR, dental, and practice-management platforms, helping MEDI fit naturally alongside the systems and workflows their teams already rely on.
Fully HIPAA compliant
Fully HIPAA & PIPEDA compliant
Fully HIPAA & PIPEDA compliant
SOC 2 Compliance Underway
Compliance underway
TRUST, SAFETY & CONTROL
TRUST, SAFETY & CONTROL
Smart. Safe. Designed for high volume medical centre
MEDI operates within your rules, protects patient data, and leaves a clear record of every action.
TRUST, SAFETY & CONTROL
TRUST, SAFETY & CONTROL
Smart. Safe. Designed for high volume medical centre
MEDI operates within your rules, protects patient data, and leaves a clear record of every action.
Clinic-Controlled Guardrails
MEDI only acts within the rules you approve. Define approved answers, appointment permissions, specialty rules, and escalation thresholds. Requests outside MEDI’s scope are sent to your team instead of being guessed at.
MEDI only acts within the rules you approve — anything outside its scope goes to your team.
Human Handoff & Urgent Escalation
The right requests reach the right person, with context. Urgent, complex, uncertain, or patient-requested conversations are routed to the appropriate team with the interaction summary, reason for escalation, and relevant context.
Urgent or complex conversations reach the right person, with full context and a summary.
Continuous Quality Assurance
Simulate real booking, after-hours, intake, and escalation scenarios before launch. After go-live, review conversations, quality scores, flagged failures, and workflow changes from one dashboard.
Patient Data Protected by Design
Private, encrypted, and access-controlled. Patient information is protected in transit and at rest, limited to authorized users and purposes, and governed by documented retention and deletion controls.
Patient Data Protected by Design
Private, encrypted, and access-controlled. Patient information is protected in transit and at rest, limited to authorized users and purposes, and governed by documented retention and deletion controls.
Proven impact & results
Real-world cases showing how MEDI Voice Agent supports clinics, improves patient experience, and drives measurable results.
CASE 1
CASE 2
CASE 3
01
Family Practice: Capturing Missed Calls
MEDI captures 100% of missed calls, turning them into confirmed appointments and helping patients check info easily.
0
%
More weekly appointments
0
%
Higher patient satisfaction