Talk to MediAccuro

AI RECEPTIONIST FOR ACCURO

Your Accuro schedule.
A front desk that knows the details.

Answer calls, organize appointment requests and keep follow-up moving in your Accuro workflow. Built around the physicians, visit types and booking rules your team uses every day.

See MEDI with AccuroExplore the workflows ↓
MEDI + Accuro

PATIENT CALLING

“I need to book a follow-up with my doctor.”

Direct integrationFamily medicineSpecialty clinicsMultidisciplinary care
De-identified Accuro scheduling interface with example data
Booking rules matched
MEDIBOOKED

Appointment placed.

Directly in your Accuro schedule.

Visit
Phone follow-up
Time
10:15 AM · 15 min
Patient
Example patient
Appointment type and duration matched

Accuro booking demonstration

Scroll sideways to inspect the schedule on smaller screens.

De-identified Accuro scheduling interface with example data
Booking rules matched
MEDIBOOKED

Appointment placed.

Directly in your Accuro schedule.

Visit
Phone follow-up
Time
10:15 AM · 15 min
Patient
Example patient
Appointment type and duration matched

INCOMING CALLS & APPOINTMENTS

A routine visit.
The right place in the Scheduler.

A family-practice follow-up and a first specialist consultation need different time and context. MEDI uses your approved appointment types, reasons and provider rules to guide booking.

  • Match the appointment type and reason to the patient’s request.
  • Use the right physician, location and permitted appointment length.
  • Keep restricted slots and requests outside the booking policy with your staff.

Reduce routine scheduling calls while your MOAs focus on the requests that need their judgment.

Explore incoming calls

PATIENT OUTREACH

From a reviewed referral
to the next conversation.

Your team identifies the patients ready for contact. MEDI helps with referral appointment calls, routine follow-ups and reminders using the instructions you approve.

  • Referral cleared by staff
  • Follow-up on the clinic list
  • Visit preparation reminder

Clinical review stays with your team; the calling and follow-through can move forward.

Explore patient outreach
Patient outreach
Referral cleared by staffPatient contacted
Follow-up on the clinic listAppointment request organized
Visit preparation reminderApproved instructions shared
Voicemail → SMS

NEW VOICEMAIL

“Which location is my specialist appointment at?”

SMART VOICEMAIL & PATIENT SMS

A missed call.
A useful next conversation.

Turn a missed call into a clear request with the physician, visit reason and callback context your MOA needs. Use SMS for administrative details and approved appointment instructions.

  • Capture the request and the details your team needs.
  • Use clinic-approved answers and administrative instructions.
  • Keep clinical questions and exceptions with the right staff.

Keep patients informed and give your reception team clearer next steps.

Explore voicemail & SMS

CONFIGURED AROUND YOUR PRACTICE

The details matter.
Make them part of the workflow.

Your Accuro setup is specific to your clinic. We review the connection, booking policies and handoff instructions together, then test the supported actions with your team.

01

The rules your team uses

Start with real appointment types, provider preferences and administrative instructions.

02

The actions your setup supports

Confirm availability, permitted changes and how the result reaches your staff.

03

A clear place for exceptions

Define when a request needs staff review and what context should go with it.

Explore clinic playbooks
YOUR CLINIC PLAYBOOKAccuro workflow

Scheduler configuration

Review providers, appointment types, reasons, durations and locations for the supported workflow.

Booking boundaries

Agree which slots and appointment changes MEDI may handle and which need your MOA.

Access & validation

Confirm the Accuro connection and permissions, then test representative calls and the resulting records.

Your rules. Your staff handoffs.

START WITH YOUR PRIORITY

One useful workflow.
Room to grow.

  1. 01

    Bring a familiar scenario

    A routine booking, a follow-up request or a missed call your team handles often.

  2. 02

    Review your Accuro setup

    Confirm access, available actions, booking policies and staff handoffs.

  3. 03

    Test the whole next step

    Check the patient conversation, the supported action and the information your team receives.

Plan your Accuro demoWhat to test in a demo

MEDI + ACCURO

Your questions,
answered.

Does MEDI work with family and specialty practices using Accuro?

Yes. MEDI’s Accuro integration supports clinic-configured patient communication and booking workflows. Appointment types, referral prerequisites, permitted updates and staff handoffs are reviewed for your practice.

How do we configure MEDI for our Accuro booking rules?

We map your appointment types, providers, durations, locations and staff instructions, then review access and supported actions for your connection. Test a routine request, a change and an exception with your team before launch.

Can we begin with one workflow?

Yes. Start with overflow calls, missed-call follow-up or one clinic-approved outreach list. Agree the scope and handoffs, then review the results with your team.

Does MEDI make clinical decisions?

Clinical advice, urgency decisions and treatment plans remain with your care team. MEDI follows the administrative instructions and escalation rules your clinic approves.