Talk to MediOpen Dental

AI RECEPTIONIST FOR OPEN DENTAL

Your Open Dental practice.
Keep the front desk smiling.

An AI dental receptionist for the calls around hygiene visits, examinations and follow-ups. MEDI works with your approved appointment workflow while your dental team stays focused on care.

See MEDI with Open DentalExplore the workflows ↓
MEDI + Open Dental

PATIENT CALLING

“I’d like to arrange my next hygiene appointment.”

Agent connectorGeneral dentistryDental hygieneMulti-provider practices
Illustrative Open Dental scheduling workflow with example appointment data

INCOMING CALLS & APPOINTMENTS

The right visit.
The right chair and provider.

A dental appointment uses more than a free slot. Your workflow needs to account for the dentist or hygienist, operatory and time your team has allocated.

  • Distinguish hygiene recall, new-patient examinations and treatment requests.
  • Apply approved provider, operatory and appointment-length rules.
  • Keep procedure planning and clinical questions with the dental team.

Reduce routine phone work without asking automation to decide a patient’s treatment.

Explore incoming calls

PATIENT OUTREACH

Keep hygiene recall
on your team’s agenda.

Your staff define who is due and which visits are ready to arrange. MEDI can call or text those patients, collect scheduling preferences and route exceptions.

  • Clinic-approved hygiene recall
  • Cancelled examination
  • Treatment follow-up reminder

Help patients return for the care your team has recommended, with less manual calling.

Explore patient outreach
Patient outreach
Clinic-approved hygiene recallPatient contacted
Cancelled examinationRebooking request captured
Treatment follow-up reminderApproved instructions shared
Voicemail → SMS

NEW VOICEMAIL

“Can I move my hygiene appointment to another day?”

SMART VOICEMAIL & PATIENT SMS

A missed call.
A useful next conversation.

Continue missed calls about appointment times, locations and clinic instructions by SMS. Route pain, treatment and insurance questions to the staff responsible for them.

  • Capture the request and the details your team needs.
  • Use clinic-approved answers and administrative instructions.
  • Keep clinical questions and exceptions with the right staff.

Keep patients informed and give your reception team clearer next steps.

Explore voicemail & SMS

CONFIGURED AROUND YOUR PRACTICE

The details matter.
Make them part of the workflow.

Your Open Dental setup is specific to your clinic. We review the connection, booking policies and handoff instructions together, then test the supported actions with your team.

01

The rules your team uses

Start with real appointment types, provider preferences and administrative instructions.

02

The actions your setup supports

Confirm availability, permitted changes and how the result reaches your staff.

03

A clear place for exceptions

Define when a request needs staff review and what context should go with it.

Explore clinic playbooks
YOUR CLINIC PLAYBOOKOpen Dental workflow

Appointments & resources

Map approved appointment types, provider time, operatory requirements and visit lengths.

Recall ownership

Your team defines the recall list, clinical interval and purpose of each contact.

Connector & review

Confirm supported Open Dental actions and which planned-treatment requests need staff to finish the booking.

Your rules. Your staff handoffs.

START WITH YOUR PRIORITY

One useful workflow.
Room to grow.

  1. 01

    Bring a familiar scenario

    A routine booking, a follow-up request or a missed call your team handles often.

  2. 02

    Review your Open Dental setup

    Confirm access, available actions, booking policies and staff handoffs.

  3. 03

    Test the whole next step

    Check the patient conversation, the supported action and the information your team receives.

Plan your Open Dental demoWhat to test in a demo

MEDI + OPEN DENTAL

Your questions,
answered.

Can MEDI determine treatment or recall intervals in Open Dental?

No. Your dental team defines treatment, recall intervals and the patients ready for contact. MEDI supports the approved administrative conversation and the scheduling actions available in your setup.

How do we configure MEDI for our Open Dental booking rules?

We map your appointment types, providers, durations, locations and staff instructions, then review access and supported actions for your connection. Test a routine request, a change and an exception with your team before launch.

Can we begin with one workflow?

Yes. Start with overflow calls, missed-call follow-up or one clinic-approved outreach list. Agree the scope and handoffs, then review the results with your team.

Does MEDI make clinical decisions?

Clinical advice, urgency decisions and treatment plans remain with your care team. MEDI follows the administrative instructions and escalation rules your clinic approves.