Talk to MediNoterro

AI RECEPTIONIST FOR NOTERRO

Your Noterro clinic.
Keep treatment time for patients.

Help callers find the next appointment while your practitioners are in session. MEDI supports patient communication around your Noterro services, schedules and clinic policies.

See MEDI with NoterroExplore the workflows ↓
MEDI + Noterro

PATIENT CALLING

“Could I arrange a 60-minute massage next week?”

Agent connectorMassage therapyPhysiotherapyChiropractic & allied health
Illustrative Noterro scheduling workflow with example appointment data

INCOMING CALLS & APPOINTMENTS

Know the service.
Protect the time around it.

An assessment, follow-up and massage session use different time. MEDI follows the service and practitioner rules your team approves, including the policies around appointment changes.

  • Match the service, session length and practitioner preference.
  • Review location, availability and any required scheduling buffers.
  • Follow your booking window and cancellation policy; hand off exceptions.

Make routine patient access easier without interrupting the treatment in progress.

Explore incoming calls

PATIENT OUTREACH

Help returning patients
find their next session.

Reach patients on a clinic-approved follow-up list or collect rebooking preferences after cancellations. MEDI keeps the conversation within the care plan and contact instructions your team sets.

  • Physio follow-up due
  • Cancelled massage session
  • Chiropractic return visit

Keep practitioners out of routine callback loops while preserving their treatment decisions.

Explore patient outreach
Patient outreach
Physio follow-up duePatient contacted
Cancelled massage sessionRebooking preference collected
Chiropractic return visitNext step shared
Voicemail → SMS

NEW VOICEMAIL

“Can I book with the same massage therapist?”

SMART VOICEMAIL & PATIENT SMS

A missed call.
A useful next conversation.

Pick up missed calls with a useful text conversation about the service, length and practitioner the patient wants. Send treatment questions and complex requests back to your team.

  • Capture the request and the details your team needs.
  • Use clinic-approved answers and administrative instructions.
  • Keep clinical questions and exceptions with the right staff.

Keep patients informed and give your reception team clearer next steps.

Explore voicemail & SMS

CONFIGURED AROUND YOUR PRACTICE

The details matter.
Make them part of the workflow.

Your Noterro setup is specific to your clinic. We review the connection, booking policies and handoff instructions together, then test the supported actions with your team.

01

The rules your team uses

Start with real appointment types, provider preferences and administrative instructions.

02

The actions your setup supports

Confirm availability, permitted changes and how the result reaches your staff.

03

A clear place for exceptions

Define when a request needs staff review and what context should go with it.

Explore clinic playbooks
YOUR CLINIC PLAYBOOKNoterro workflow

Services & sessions

Map initial and return visits, session durations and practitioner eligibility.

Schedule policies

Review locations, booking windows, buffers and appointment-change rules for the agreed workflow.

Supported actions

Confirm the Noterro connector and staff handoffs, including any recurring-visit or waitlist request.

Your rules. Your staff handoffs.

START WITH YOUR PRIORITY

One useful workflow.
Room to grow.

  1. 01

    Bring a familiar scenario

    A routine booking, a follow-up request or a missed call your team handles often.

  2. 02

    Review your Noterro setup

    Confirm access, available actions, booking policies and staff handoffs.

  3. 03

    Test the whole next step

    Check the patient conversation, the supported action and the information your team receives.

Plan your Noterro demoWhat to test in a demo

MEDI + NOTERRO

Your questions,
answered.

Can MEDI support a clinic with several disciplines in Noterro?

Yes. Configure the conversation around your services, practitioners, session lengths and locations. Scheduling, recurring-visit and waitlist actions are confirmed for your specific connection rather than assumed from Noterro features.

How do we configure MEDI for our Noterro booking rules?

We map your appointment types, providers, durations, locations and staff instructions, then review access and supported actions for your connection. Test a routine request, a change and an exception with your team before launch.

Can we begin with one workflow?

Yes. Start with overflow calls, missed-call follow-up or one clinic-approved outreach list. Agree the scope and handoffs, then review the results with your team.

Does MEDI make clinical decisions?

Clinical advice, urgency decisions and treatment plans remain with your care team. MEDI follows the administrative instructions and escalation rules your clinic approves.