Talk to MediDentrix

AI RECEPTIONIST FOR DENTRIX

Your Dentrix front desk.
More focus on the patient.

Support the patient conversations around your Appointment Book. MEDI helps with routine calls, continuing-care outreach and appointment requests using the rules your dental team approves.

See MEDI with DentrixExplore the workflows ↓
MEDI + Dentrix

PATIENT CALLING

“Could I book my next continuing-care visit?”

Agent connectorDental practicesContinuing careDentist & hygiene schedules
Illustrative Dentrix scheduling workflow with example appointment data

INCOMING CALLS & APPOINTMENTS

More than an open slot.
A visit your team can act on.

Dentrix scheduling brings together the provider, operatory, visit length and appointment details. MEDI collects the request and follows the booking pathway your front desk sets.

  • Identify continuing care, a new-patient exam or a treatment-related request.
  • Respect provider schedules, operatory needs and approved time lengths.
  • Leave procedure details and bookings needing final review with your staff.

Keep the handoff clear when a receptionist needs to finish or review an appointment.

Explore incoming calls

PATIENT OUTREACH

Bring continuing care
back into the conversation.

Work from the patients and care intervals your team approves. MEDI can call or text about continuing care, rescheduling and upcoming visits, with clear results for staff.

  • Continuing-care contact list
  • Cancelled visit
  • Upcoming examination

Make follow-through easier without automating clinical treatment planning.

Explore patient outreach
Patient outreach
Continuing-care contact listPatient reached
Cancelled visitNew-time preference collected
Upcoming examinationReminder response captured
Voicemail → SMS

NEW VOICEMAIL

“Do I need to call back to confirm my appointment?”

SMART VOICEMAIL & PATIENT SMS

A missed call.
A useful next conversation.

Use SMS to clarify missed-call requests and explain approved appointment instructions. Give your team the context when a treatment, insurance or procedure question needs a person.

  • Capture the request and the details your team needs.
  • Use clinic-approved answers and administrative instructions.
  • Keep clinical questions and exceptions with the right staff.

Keep patients informed and give your reception team clearer next steps.

Explore voicemail & SMS

CONFIGURED AROUND YOUR PRACTICE

The details matter.
Make them part of the workflow.

Your Dentrix setup is specific to your clinic. We review the connection, booking policies and handoff instructions together, then test the supported actions with your team.

01

The rules your team uses

Start with real appointment types, provider preferences and administrative instructions.

02

The actions your setup supports

Confirm availability, permitted changes and how the result reaches your staff.

03

A clear place for exceptions

Define when a request needs staff review and what context should go with it.

Explore clinic playbooks
YOUR CLINIC PLAYBOOKDentrix workflow

Your Dentrix product

Confirm the exact product and environment. Dentrix, Dentrix Ascend and Enterprise are reviewed separately.

Appointment Book rules

Map provider time, operatories, visit lengths and the details staff must finalize.

Review & follow-through

Agree available connector actions and the handling of continuing-care or treatment requests.

Your rules. Your staff handoffs.

START WITH YOUR PRIORITY

One useful workflow.
Room to grow.

  1. 01

    Bring a familiar scenario

    A routine booking, a follow-up request or a missed call your team handles often.

  2. 02

    Review your Dentrix setup

    Confirm access, available actions, booking policies and staff handoffs.

  3. 03

    Test the whole next step

    Check the patient conversation, the supported action and the information your team receives.

Plan your Dentrix demoWhat to test in a demo

MEDI + DENTRIX

Your questions,
answered.

Does this page cover Dentrix Ascend and Dentrix Enterprise too?

This page is for Dentrix workflows. Product variants and permissions differ, so we confirm your exact environment and connector support before agreeing the available appointment and record actions.

How do we configure MEDI for our Dentrix booking rules?

We map your appointment types, providers, durations, locations and staff instructions, then review access and supported actions for your connection. Test a routine request, a change and an exception with your team before launch.

Can we begin with one workflow?

Yes. Start with overflow calls, missed-call follow-up or one clinic-approved outreach list. Agree the scope and handoffs, then review the results with your team.

Does MEDI make clinical decisions?

Clinical advice, urgency decisions and treatment plans remain with your care team. MEDI follows the administrative instructions and escalation rules your clinic approves.